Last Updated: 07/20/2025

Introduction

This Privacy Policy describes how HONGKONG WAVERISE GLOBAL LIMITED (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from buyeuroluxe.com (the “Site”) or otherwise communicate with us.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of Hong Kong (“PDPO”).

By using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

1. What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. We collect information in the following ways:

  • Information You Provide to Us Directly:
    • Basic Contact Details: Your name, billing and shipping address, phone number, email address.
    • Order Information: Details about the products you purchase.
    • Account Information: Your username, password, and security questions.
    • Customer Support Information: Information you include in communications with us, for example, when you contact us with questions.
  • Information We Collect through Automated Means:
    • Usage Data: When you visit our Site, we automatically collect certain information about your device and your interaction with our Services, including your IP address, browser type, operating system, referral URLs, and pages viewed.
    • Cookies and Similar Technologies: We use cookies to operate and improve our Site. For more information, please see the “Cookies” section below.
  • Information We Obtain from Third Parties:
    • We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as payment processors (e.g., Stripe, PayPal) who handle your payment information.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide Products and Services: To process your payments, fulfill your orders, send notifications related to your account and purchases, and manage your returns and exchanges.
  • For Marketing and Advertising: To send you promotional communications, advertisements, and offers. (Please see the “Direct Marketing” section for details on consent).
  • For Security and Fraud Prevention: To detect, investigate or take action regarding possible fraudulent, illegal or harmful activities.
  • To Communicate with You: To provide you with customer support and answer your inquiries.
  • To Improve Our Services: To analyze how you use our Site and Services in order to improve our business and offerings.

3. How We Share Your Personal Information

We may share your personal information with third parties for legitimate purposes as set out in this Privacy Policy:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping and delivery, and IT services.
  • Business and Marketing Partners: We may share information with marketing partners to provide you with advertisements.
  • Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.

We will not sell, rent, or trade your personal information to any third party for their own marketing purposes without your explicit consent.

4. Cookies

Like many websites, we use Cookies on our Site. Cookies are small text files that are stored on your device. We use them to remember your preferences (like your shopping cart), and to understand how our Site is being used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security

We implement reasonable technical and administrative security measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, our website uses SSL (Secure Socket Layer) technology to encrypt information sent over the internet. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights Under the PDPO

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

  • Right of Access: Request access to the personal data we hold about you and receive a copy of it.
  • Right of Correction: Request the correction of any personal data that is inaccurate.

To exercise these rights, please contact us using the contact details provided below. We may charge a reasonable fee for the processing of any data access request.

8. Direct Marketing

We will only use your personal data (specifically your name and email address) for direct marketing purposes if we have received your explicit consent. We may send you promotional emails about new products, special offers, or other information which we think you may find interesting.

You may opt-out of receiving direct marketing communications from us at any time by following the “unsubscribe” link in any marketing email we send you or by contacting us directly.

9. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:

HONGKONG WAVERISE GLOBAL LIMITED
RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG
Email: info@buyeuroluxe.com
Phone: (+852)5490-4882